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Pagatech was founded in early 2009 with a vision to enable a cashless society and bank the unbanked in Africa. Our first product offering, Paga, is a direct to consumer mobile payments service. Paga is an innovative, open, secure, and interoperable mobile payments platform that allows any person who has a mobile phone to transact electronically - thus turnin...
ABOUT THE ROLE
The Card Operations Senior Analyst would be responsible for performing operational duties on card operations. He/she is responsible for responding to customer enquiries and complaints directly related to card operations. He/she would be involved in the delivery process involved for physical cards. He/she is also responsible for monitoring slack, and all other related operations that aim card operations. perform second level investigation on issues reported during operations.
PRIMARY RESPONSIBILITIES
KEY COMPETENCIES
This role is a good fit for you if:
KNOWLEDGE AND SKILL REQUIREMENTS
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