Analyst - BI and Reporting.Commercial at MTN Nigeria

• Gather and prioritize analytics demands from various functions in MoMo PSB and project manage delivery against demand
• Borrow BI & Analytics capability from group and localize to provide effective analytics solutions to MoMo PSB
• Work closely with product, technology and operations teams to drive complex data and trend analysis
• Benchmark and measure the performance of various business operations projects
• Extract data & build dashboards, combining data from multiple sources to turn raw data into actionable insights 
• Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams
• Provide support to functional teams for web/platform analytics across reporting, maintenance, and integration of data sources
• Provide prompt resolution of BI systems issues related to integration of peripheral systems and ensure high levels of BI availability through support functions and in-depth testing
• Generate fortnightly, monthly, and quarterly reports to uncover learnings and insights to guide future business improvement processes
• Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions
• Work collaboratively with other specialists in the BI & Analytics team for the ETL lifecycle
• Apply industry knowledge to interpret data and improve functional performance
• Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company
• Ensure availability and integrity of customer data (usage, behavior, ARPU, etc. by geography and product) and solve intelligence and information problems and provide insight from incomplete information
• Provide and articulate understanding of secondary data sources and knowledge of interoperability of data sources
• Escalate unsolvable issues to Manager BI & Analytics in a timeous manner.

Education:

• First degree/diploma in Data Analytics or related field
• Post Graduate degree in similar or related field is an advantage
• Fluent in English

Experience:

• 3 - 7 Years' experience including:
• Experience in Fintech, Banking or Telecom is preferred 
• Experience working in a global/multinational enterprise with a good understanding emerging markets is preferred
• Experience in data analysis and management, business performance management and BI within the Fintech industry
• Knowledge of modern Big Data platforms and Open-Source solutions to database, data analysis, and data management 
• Deep knowledge and experience in data reporting/visualization tools (Power BI, Tableau, etc.)
• Deep knowledge and experience in data analytics tools (SQL, Python, SAS, etc.)
• Experience working across global locations/regions and have a grasp of political, social, infrastructure and integrity challenges