AirOps Officer II at ICRC - International Committee of the Red Cross

Purpose

• The AirOps Officer is responsible for coordinating ground operations to ensure proper transport of passengers, luggage, and cargo.
• Support as a liaison person between the sub-delegation in Maiduguri and the AirOps base in Abuja.

Accountabilities & functional responsibilities

• Handles flight requests, flight notifications, green lights, and security clearances.
• Handles passenger, cargo, and mail services to and from the airport. Distributes the daily, weekly, and monthly flight plans to the local authorities.
• Liaises with logistics, welcome, and other ICRC departments about the movement of the ICRC aircraft, pick-up and drop-off times of both passengers and cargo and mail.
• To keep Air Ops and Logistics informed about delays encountered.
• Maintain good professional contacts with the local authorities and follow up on official procedures relevant to the area of operation.
• Oversee following up on the Air Ops database for all inputs on flight booking requests from various ICRC sub-delegations.
• Processes and updates all flight bookings accordingly in the AOM software.
• Produce a daily manifest, flight routing, flight sheet, flight release, and flight notification.
• Coordinates with the main ICRC delegation and all sub-delegations regarding aircraft schedules, passenger in/out, and last-minute changes.
• Informs all passengers and welcomes them about the pickup times for passengers traveling on RED, UNHAS, and commercial flights.
• Handles all documents related to air operations activity.
• Coordinates with all the departments' staff and follows up on all Air Ops communication.
• Channels all relevant information related to the flight notification activities, produces messages, and writes letters independently.

Desired profile and skills

• University Degree in Aviation Management and combination of education, professional training, certification in air transport, and experience in air transportation related occupation required.
• A minimum of 2 years of progressively responsible flight operations work experience with an Airline, Flight Briefing Office, Ground Handling Company, or Airport Operator.
• Advanced level in computer skills (Word, Excel, and PowerPoint) including working knowledge of Flight planning systems.
• Excellent communication skills (English - written and oral)
• Applicant must have a valid working permit to work in Nigeria.

Relationships:

• Internally, interacts with other members of the Logistics department and all passengers.
• Externally, interacts with airport authorities and security personnel. Liaises closely with ICRC-contracted operators regarding ground operations.