Agricultural Sales Associate at The Startup Place Limited

Required Job Description

• Demonstrates use of agricultural equipment or machines.
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• Solicits orders from customers in person or by phone.
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g., planning marketing activities, changing the store’s design).
• Recommends changes in customer use of agricultural products to improve production.
• Prepares reports of business transactions.
• Informs customer of estimated delivery schedule, service contracts, warranty, or other information pertaining to purchased products.
• Displays or shows customer agricultural related products.
• Compiles lists of prospective customers for use as sales leads.
• Prepares sales contracts for orders obtained.

Qualifications and Skills

• Proven work experience as an Agricultural Sales Associate or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• High school degree; BSC Agriculture, Marketing or related field would be a plus