Agency Manager at Amy Consulting

Job Summary

• We are seeking an experienced Agency Manager to join their team in Ikoyi, Lagos.
• The ideal candidate will have hands-on experience in managing travel agency operations and be proficient in the use of GDS systems such as Amadeus and Galileo.
• This role requires someone who can handle ticket issuance, reservations, re-issuance, re-validation, date changes, and BSP processes efficiently.

Key Responsibilities

• Manage daily operations of the travel agency
• Use Amadeus and Galileo for ticketing and reservations
• Handle re-issuance, re-validation, date changes, and BSP-related activities
• Coordinate with airlines, clients, and vendors to deliver excellent service
• Monitor and manage customer satisfaction
• Oversee budgets and financial records related to travel operations

Requirements

• Female candidate preferred for gender balance
• Proven experience in a similar role within the travel industry
• Proficiency in GDS platforms (Amadeus and Galileo)
• Strong communication and leadership skills
• Detail-oriented and able to work under pressure
• Must be available for immediate resumption