Agency Field force Human Resource Business Partner at AIICO Insurance

Job Description

• This is a generalist and extremely varied HR Business Partner role supporting the Retail Business, working closely with business leaders and business areas to provide HR expertise and support business performance.
• The HR Business Partner has a broad generalist role at both an operational and strategic level and will deal with sensitive and complex people management matters within the Agency Field Force. In this role, you will contribute to and deliver HR strategic plans and initiatives, providing commercial HR consultancy services to several internal business areas and ensuring the successful implementation of HR solutions which meet business requirements.
• You will be responsible for delivering excellent HR advice and guidance to the field force, aligned to AIICO’s policy and business objectives and fully compliant with employment law.

FUNCTIONS & RESPONSIBILITIES

• Develop and maintain strong working partnerships with the business area to identify current and future people’s requirements.
• Drive the delivery of the people plan for the business area, ensuring local business plans reflect the overall HR strategic plan.
• Working with the respective centres of excellence to provide consultancy to the business area on reward and recognition; organisation design, administration, employee relations; succession planning; talent management; change programmes; performance management; employee engagement, TUPE and acquisitions, training & development.
• Influence the business in adopting HR best practices and support them in the effective management of people to maximise their individual and collective contribution.
• Generate meaningful insight and analysis of management information provided to the business, making recommendations for improvements as required to the HR and wider management teams.
• Business partner with the business area Leadership Team to influence thinking, provide challenges and identify opportunities to add greater value.
• Contribute to the business strategic plans to reduce attrition and implement initiatives to improve engagement, and build strong employee relations and employee retention.
• Ensure proactive and engaging lines of communication with Employee representatives and union officials/representatives as appropriate.

EDUCATION AND EXPERIENCE

• B.sc / HND in Insurance, Business Administration or any related Social Sciences discipline.
• Fully qualified Professional (CIPM or SPHRI or CIPD or SHRM)
• Qualification is not essential, but an added advantage.
• Minimum of 5-7 years Experience in HR related role, with at least 3 years of that in an HRBP role
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.

KNOWLEDGE AND SKILLS

• Demonstrate good communication and leadership skills with high personal integrity.
• High levels of energy, drive, creativity and innovation
• Ability to prioritize and work on a wide range of deliverables at once..
• Good business acumen and a good understanding of the market
• Ability to Lead and Motivate team to achieve performance expectation

COMPETENCY REQUIREMENT

• A credible and confident self-starter with a proven ability to gain buy-in and deliver results that add value and fit with the values of the organization.
• Commercial focus - considers business, customer, employee and brand.
• Experience in generalist HRBP roles
• Demonstrated ability to influence and gain the respect of senior business managers, as well as proven ability to influence and deliver business change.
• Emotional intelligence and ability to manage and resolve contentious individual or change issues.
• Sound understanding of HR best practices and experience of partnering leaders and managers.
• Excellent practical knowledge of employment law.
• Project management experience of HR-related projects.
• Experience in training and development
• Demonstrated ability to deliver HR initiatives successfully, within budget and agreed-on timescales.
• Must be able to work in a fast-paced and changeable environment, with a flexible and pragmatic mindset.
• Experience building and managing union relationships.
• A clear and influential communicator with excellent communication skills, both written and verbal.
• Strong facilitation skills.
• Prior Human resources experience with vast breadth and depth of generalist HR exposure.
• Possess the initiative to work independently and have the confidence to take responsibility for decisions made.
• Should be a self-starter with the ability to manage your own portfolio of activities.
• Excellent relationship-building skills and ability to tailor message and style appropriately to an audience and win confidence quickly.
• Have a strong pedigree within the HR environment with the ability to communicate this in a commercial and pragmatic way, using simple business language.