Administrator, Travel Desk at Stanbic IBTC

Responsible for contributing to and continually improving an efficient and cost effective process designed to assist staff in their travel in compliance with the bank's policies and Government regulations.

Coordinates processes to ensure stakeholders 360 satisfaction. An awareness of and strategic response to external influences, such as legislation, costs and environmental pressures is vital.

• Assist in arranging domestic and international staff travel bookings, confirmations and hotel reservations.
• Assist in visa procurement, transfer protocol arrangement.
• Able to handle quick and last-minute changes in travel plans.
• Churning out travel-related reports as demanded
• Maintains an excellent relation with external stakeholders such as embassies, immigration, airport staff etc
• Ensure efficient and prompt services are delivered to both external and internal customers.
• Keep an adequate record on expenses on visa applications and tickets.
• Accurate processing of invoices and prompt payments to service providers.

Qualifications

• BSc Project Management/Architecture/ Building Construction or related field.

Experience

• 3-5 years working experience in travel industry
• Working knowledge on visa issuance and ticket booking
• Abreast with the travel industry information
• Well informed about embassies