Administrative Officer at Kuda Bank

The Role

We are looking for an enthusiastic, organised Administrative Officer who possesses a growth mindset to join our awesome HR and People team. This role will report into our Lead Operations Manager and be based in our Nigeria office.

• Keep the front desk organised and presentable, with all necessary equipment (pens, forms, paper etc)
• Answer various queries and address complaints
• Answer all incoming calls, taking messages and redirecting calls if required
• Receiving office letters, packages and distribute them accordingly
• Prepare outgoing mail by drafting correspondence and securing parcels
• Check, sort and forward any relevant emails
• Monitoring office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Greeting and welcoming people as they approach the front desk
• Liase with vendors when required.
• Take up other duties as assigned (travel arrangements, schedules etc)

Requirements

• Excellent knowledge of MS Office such as Excel and Word (essential)
• Proven experience as front desk representative, agent or similar position
• Familiarity with office equipment (e.g. fax, printer, computers, monitors)
• Knowledge of office management and basic book keeping
• Proficient in English (oral and written)
• Strong communication and people skills
• Great organizational and multi-tasking abilities
• Strong Problem-solving skills
• Solid customer service skills
• High School diploma; additional qualifications (beneficial)

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training
• We are advocates of work-life balance and offer a 3 day per week remote working option