Administrative Executive at Eat'N'Go Limited

Key Responsibilities

• Ticketing Services Management: Organize and track maintenance service requests using a ticketing system, ensuring timely resolution and proper documentation.
• Report Writing & Review: Review maintenance reports for accuracy and completeness; draft clear, concise, and actionable reports.
• Departmental Organization: Improve the quality and structure of maintenance reports and records, emphasizing prioritization and follow-up.
• Issue Analysis & Categorization: Identify recurring maintenance issues and determine root causes (human error, wear and tear, or equipment malfunction).
• Item Tagging & Tracking: Implement a system for tracking maintenance tasks, ensuring all equipment and assets are properly identified and monitored.
• Prioritization & Coordination: Prioritize maintenance tasks based on urgency and impact on operations.
• Communication & Follow-Up: Ensure effective communication between the maintenance team and other departments, providing regular updates on task progress.
• Quality Improvement: Identify and implement best practices to enhance the quality and efficiency of maintenance operations

Qualifications & Requirements

• HND/B.Sc. in a related field.
• Proven experience in maintenance or administrative roles, with knowledge of ticketing systems, reporting, and process management.
• Strong written and verbal communication skills.
• Excellent organizational skills and ability to prioritize tasks effectively.
• Ability to analyze data and recognize patterns in recurring maintenance issues.
• Familiarity with maintenance procedures, systems, and equipment.
• Proficiency in Microsoft Office Suite (Excel, Word, etc.).