Administrative Assistant at Portrec Resourcing

Key Responsibilities:

• Schedule client appointments, health education sessions, and clinic events.
• Triage patients in need and promptly alert medical staff.
• Coordinate transportation logistics for both medical and non-medical teams.
• Use digital systems to accurately manage patient data, invoices, and inventory.
• Respond to patient inquiries via phone, SMS, email, tickets, and social media.
• Maintain well-organized hard and soft copy records of key documents.
• Practice effective telephone and email etiquette.
• Invoice clients, manage petty cash, and follow up on payments.
• Collect and share patient records securely and confidentially for reporting purposes.

Requirements:

• Friendly, engaging, and helpful demeanor with strong communication skills.
• Proven experience in administrative or customer-facing roles.
• Proficiency with digital tools including basic data entry systems.
• Ability to work with Active Directory and marketing software is a plus.
• Strong organizational, multitasking, and attention-to-detail skills.
• Commitment to confidentiality and patient care excellence.