Administrative Assistant at ECLAT HR Consulting

Department: Administration

Job Title: Administrative Assistant

Industry: Environmental Management
Report To: Managing Director

Slot: 2

Salary: N70,000

Key Responsibilities

• We seek a technical assistant who can deliver or is willing to learn how to deliver on the following:
• Respond to customer queries escalated on all support channels through emails and phone calls.
• Identify customer needs and help customers use specific features.
• Update our internal databases with information about technical issues and useful discussions with customers.
• Gather customer feedback and share with our product, growth and operations teams.
• Assist in training other Customer Support Representatives.
• Creating and filing of document
• Composing emails, typing reports for the Company Manager.
• Scheduling meetings
• organizing company travel arrangements.
• providing technical assistant with equipment operations.
• Provide support for daily business operations of the company.
• Monitoring office inventories, basic trouble shooting and effective equipment.
• Providing recommendations on product development and analysing operation processes.
• Must have strong time management and multitasking skills
• Data entry, process invoice, manage vendors payment, calendar, and appointment scheduling.
• Preparation, processing and archiving of various types of documents and contracts.
• Act as liaison in relaying information and documents between staff members.
• Handling of routine correspondence and respond to general enquiries.

Education and Work Experience:

• Degree in Administration/or related field
• 2 years’ experience in similar role.
• Other related certifications are an added advantage
• Proficiency in Microsoft office suites (Word, Excel, and Power point).

Requirements:

• Ability to prepare reports monthly.
• Displays integrity - transparency in dealings with management, staff, and other individuals that you may encounter.
• Exceptional interpersonal and communication skills, to enable professional interaction within staff and management, both internal and external to the company.
• A flexible, pro-active approach to work including the ability to prioritize and re-prioritize.
• Team management skills- understanding of emotional intelligence.