Administrative Assistant at Earlystemer Limited

Summary

• We are seeking a detail-oriented and organized Administrative Assistant to join our team.
• This individual will provide comprehensive administrative support to various departments, managers, and team members, contributing to the overall success of our organization.
• The successful candidate will demonstrate a proactive attitude, problem-solving skills, and the ability to work both independently and collaboratively within a team.
• Flexibility and adaptability are important, as responsibilities may evolve to meet changing organizational needs.
• This role offers an opportunity to contribute to the overall efficiency and success of the company while gaining valuable experience in administrative support.

Responsibilities

• Handle all pre-sales inquiries from multiple channels including email, Instagram and website chat
• Handle business telephone lines (SMS, Calls, WhatsApp) and respond to customer requests in a timely, professional, and helpful manner
• Efficiently route sales inquiries to the sales team
• Manage communication between different stakeholders i.e. customers, internal team, contractors
• Ensure proper close out of each learning session e.g. report collation, sales cycle management
• Maintain a comprehensive database of leads and orders
• Perform other clerical duties such as organizing meetings, scheduling appointments, managing company equipment/resources, etc.

Requirements

• Excellent verbal and written communication skills
• Proven experience as an administrative assistant or in a related role is a plus
• Good use of Office suite applications (e.g. word processing, spreadsheets, presentations)
• Strong organizational and multitasking skills in a fast-paced environment
• Attention to detail and accuracy in all tasks
• Time management skill
• Strong problem-solving and decision-making skills
• Solid experience with digital media applications
• Ability to maintain confidentiality and handle sensitive information