Admin Manager at ECLAT HR Consulting

Industry: Travel and Tour

Report To: CEO    

Salary: N250,000     

• Plan, coordinate, and supervise all administrative procedures and systems.
• Develop and implement office policies, systems, and procedures to improve operational efficiency.
• Lead and manage the admin team, including assigning tasks, monitoring performance, and providing training.
• Provide administrative support to travel consultants, customer service representatives, and reservation officers.
• Assist with handling client queries, complaints, and follow-up on bookings or documentation.
• Ensure the effective functioning of the office environment, including facilities, equipment, and utilities.
• Oversee office maintenance, cleanliness, security, and logistics.
• Monitor and manage procurement activities including sourcing, negotiating, and purchasing office supplies and equipment.
• Maintain accurate inventory and fixed asset records.
• Collaborate with HR in managing staff attendance, leave records, and disciplinary matters.
• Ensure cost-effectiveness and compliance in all procurement transactions.
• Monitor administrative expenditures and prepare department budgets.
• Review and approve petty cash, travel reimbursements, and procurement requests.
• Ensure adherence to administrative policies, legal regulations, and company standards.
• Maintain confidential records, contracts, licenses, insurance documents, and reports.
• Assist with internal and external audits.
• Prepare weekly and monthly administrative reports for management.
• Ensure the maintenance of a clean, safe, and functional office environment.
• Coordinate repairs, IT support, and upgrades as necessary.

Education and Work Experience:

• Bachelor’s degree in Business Administration, Management, or a related field. A Master’s degree is an added advantage.
• Minimum of 5 years’ experience in administrative or managerial roles.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• High proficiency in Microsoft Office Suite and familiarity with office management software.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle confidential information with discretion
• Excellent organizational skills, with the ability to manage multiple tasks and meet deadlines.
• Strong communication and interpersonal skills, with the ability to engage employees at all levels of the organization.
• Detail-oriented and committed to maintaining confidentiality.
• Ability to handle sensitive situations with discretion and professionalism.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).