Tharwa Finds is a staffing agency dedicated to providing the most seamless, secure, cost-effective staffing solution. We offer a range of staffing services; domestic, repairs, entry-level and, hospitality.
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We are seeking a friendly and organized Front Desk Officer to join our travel agency. The ideal candidate will be the first point of contact for clients, providing exceptional customer service and support. Responsibilities include:
Greeting and assisting clients with travel inquiries and bookings
Answering phone calls, emails, and handling walk-in clients
Providing information on travel destinations, itineraries, and services
Managing bookings, reservations, and processing payments
Maintaining accurate records and handling administrative tasks
Coordinating with travel consultants to ensure smooth operations
Strong communication skills and a passion for travel are essential. Prior experience in customer service or the travel industry is a plus.