Admin / Front Desk Officer at Amani Advisory

Job Summary

• In this role, you will serve as the first point of contact and play a key role in ensuring smooth daily office operations.
• This position combines administrative role with front desk duties, including welcoming clients, managing phone calls, maintaining office supplies, and assisting with various office tasks to support transactions and operations.

Responsibilities

• Greet and assist clients, visitors, and real estate agents in a friendly and professional manner.
• Provide general administrative support to colleagues and management of the company.
• Respond to general inquiries both email and telephone about the company’s services, listings, and properties.
• Redirect phone calls to the appropriate department and take down messages.
• Take stock of all needs of the staff to function properly on the job.
• Schedule and coordinate meetings, appointments, and conference calls for management and staff.
• Maintain and update client databases and property listings in relevant software systems.
• Monitor and manage office supplies, ensuring that necessary inventory levels are maintained.
• Coordinate with vendors for office maintenance, repairs, or equipment servicing.
• Accurately record minutes from meetings, and make presentations when necessary.
• Take responsibility for the provision of food and refreshments to guests and staff during trainings and meetings.
• Sort, distribute, and send out mail and packages.
• Maintain records and files.
• Ensure the office environment (both internal and external) is kept clean and tidy.
• Stay up to date with company policies, real estate regulations, and administrative best practices.

Person Specification

• B. Sc in any related field.
• 2-3 Years’ experience as an Admin/Front desk officer.
• Good understanding of office administration and basic bookkeeping practices
• Excellent written and verbal communication skills.
• Good organizational and multitasking abilities.
• Excellent knowledge of MS Office (especially Excel, PowerPoint, and Word).
• Problem-solving and People management skills.
• Customer service orientation.
• Chance to make a significant impact on the company's success.