Account Receivable Officer at LifeBank

Job Summary

• The Accounts Receivable Officer is responsible for managing the company’s receivables, ensuring timely invoicing, collections, and accurate recording of customer payments.
• The role plays a critical part in maintaining healthy cash flow and supporting the financial stability of the business.

Key Responsibilities
Invoicing & Billing:

• Prepare, review, and issue accurate invoices to customers in a timely manner
• Ensure invoices align with contracts, pricing agreements, and service delivery records
• Maintain up-to-date customer billing information.

Collections & Follow-up:

• Monitor accounts to ensure payments are received as per agreed terms
• Follow up with customers on overdue invoices via calls, emails, and formal reminders
• Escalate delinquent accounts in line with company policy.

Reconciliation & Reporting:

• Reconcile customer accounts and resolve billing discrepancies
• Post and allocate customer payments accurately
• Prepare aging reports and receivables analysis for management review.

Customer & Internal Coordination:

• Serve as the primary point of contact for receivable-related customer inquiries
• Work closely with Sales, Operations, and Customer Success teams to resolve disputes
• Support audits by providing receivables documentation and explanations.

Compliance & Controls:

• Ensure adherence to internal controls, approval processes, and financial policies
• Maintain proper documentation for all receivable transactions
• Support process improvements to enhance collections efficiency.

Key Performance Indicators (KPIs)

• Days Sales Outstanding (DSO)
• Percentage of overdue receivables
• Accuracy and timeliness of invoicing
• Collection success rate.

Qualifications & Requirements

• Bachelor’s degree in Accounting, Finance, or a related field
• 2–4 years’ experience in Accounts Receivable or a similar finance role
• Strong knowledge of invoicing, collections, and account reconciliation
• Proficiency in accounting software and Microsoft Excel
• Good understanding of basic accounting principles.

Skills & Competencies:

• Strong attention to detail and accuracy
• Excellent communication and negotiation skills
• Good organizational and time-management abilities
• High level of integrity and confidentiality
• Ability to work with minimal supervision.

Preferred Qualifications (Optional):

• Experience in healthcare, logistics, or fast-growing startups
• Knowledge of Nigerian tax and billing regulations
• Professional certification (ICAN/ACCA – in progress or completed).

Work Ethic & Values:

• Results-driven and accountable
• Professional and customer-focused
• Collaborative and proactive
• Comfortable working in a fast-paced environment.