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  • Posted: Jun 7, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    We believe that our technology can universally change the way in which financial services are distributed and accessed by the new digital economy RedCloud is a leading technology firm based in London, UK. With regional offices across Africa, Latin America, and Southeast Asia, we provide banks, corporates, and governments in emerging markets with an innova...
    Read more about this company


    Account Manager - North East

    Job Description

    • As Account Manager, you will play an integral role in developing successful, long-term relationships with a portfolio of clients across Nigeria, connecting with key business executives and stakeholders.
    • Acting as a key point of contact between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Managing and developing client accounts to initiate and maintain favourable relationships with clients as our product road map evolves.

    Main Responsibilities

    • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
    • Act as a link between Product Engineering and Pre-Sales Teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process
    • Assist in the recruitment, assessment, and general management of the Field Activation Officers in assigned territory
    • Provide Sales Support and/or Professional Services for implementation
    • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
    • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Forecast and track key account metrics
    • Build a solid understanding of the FMCG distribution chain, from end to end
    • Monitor and analyse customer's usage of our product
    • Work with the Sales team to onboard and integrate new clients and developing existing client relationships

    Experience we think you'll need:

    • Strong understanding of digital solutions across Payments, Ordering, Marketing solutions and B2B marketplaces
    • Demonstrated ability to communicate, present and influence all levels, including executive and C-level
    • Experience in delivering client-focused solutions
    • Excellent listening, negotiation, and presentation skills
    • Deep digital understanding
    • Keen attention to detail and adherence to deadlines


    Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.

    Plus, you will get:

    • First Class Salary
    • 25 days annual leave increasing to 26 days after your first 12 months in the business
    • Company Equipment

    Method of Application

    Interested and qualified? Go to RedCloud Technology on to apply

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