Information Technology (IT) Chief at MacTay Consulting

Location: Lekki Phase I, Lagos

Detailed Description

• To manage and administer computer networks, servers, End user support and related computing environment e.g. SERVERS including computer hardware, systems software, applications and all configurations.
• Businesses rely on a central information processing system to support efficient data management and communications.
• The IT Chief monitors and support the organization's operational requirements, researches strategies and technology solutions, and builds the most cost-effective and efficient system to achieve those goals and
• An Information Technology Chief is responsible for implementing and maintaining an organization's technology infrastructure.

IT Support:

• Five (5) Main duties per area of responsibility (Action - Function - Result)
• End user support on computer/network issues.
• Internet and intranet both LAN and Wireless administration and support, Computer hardware, systems software, applications and all configurations.
• Management of Conference Meeting Hardware Device and Application. E.g. Polycom, Blue Jeans and Zoom Application
• Diagnose hardware and software problems, Repair or replacement of defective components.
• Perform routine network startup and shutdown procedures, and maintain control records § Verify that peripherals are working properly.
• Network monitoring
• Ensures maximum issue resolutions in minimum time.
• Backup, replacement and repair of Hardware and software in case of system failure.
• Telephone Call Circle-CUG Management

Configurations:

• Email configuration for staff
• Remote access for BIG Magic/Fullstep ERP communication
• Server’s configuration for proper functionalities
• Integration of network, servers and systems security
• General IT Configuration e.g. Server, network, phones printers, Desktop and laptops
• File systems application update and backup Terminal user account creation and New IT features implementations.

Troubleshooting:

• Repairs of hardware and software infrastructure
• Daily and weekly diagnosis and replacement of defective component
• Providing solutions to networks problems that arises
• Troubleshoot network infrastructure for proper functionality
• Perform routine network startup and shutdown procedures, and maintain control records.
• Confer with network users about how to solve system problems.
• End user support on computer/network issues.
• Create file systems, Create backup and recovery policy, Monitor network communication
• Diagnose hardware and software problems, and replace defective components.
• Perform data backups and disaster recovery operations.

Installation:

• Computer Software and Hardware Installations
• Latest IT Technology Installations for end users, Servers and IT Infrastructure
• Update systems OS performance and installations
• Install and perform system repairs on hardware, software and peripheral equipment, following design and installation specifications
• Polycom setup and support for teleconference Hardware Installation, systems software, applications software, and all configurations.

Maintenance:

• Maintaining installed software and update for end user
• Maintaining records Of software licenses
• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations
• User administration (setup and maintaining account).
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Train others in the proper use of hardware or software.
• Determine requirements for new systems or modifications.
• Enter commands and observe functionality of system to verify correct operations and detect errors Analyzes performance of the environment and provide recommendations for improvement.

Qualifications/Requirements

• Master's in Information Technology.
• B.Sc Mechanical Engineering.
• Honors Diploma Network Engineering and PMP Certifícate.
• CCNA, NETWORK+ and SERVER+

Experience:

• Server,Network and systems setup, administration and management
• General IT Installations, configurations, administering and troubleshooting
• Microsoft exchange server/active directory database Management, implementation, configuration and administration.
• Configuration, administration and management of Servers, Routers, Internet, Wireless, LAN and Access Points
• Management and Support of IT Facilities, General IT support
• Inventory Management

Knowledge:

• Extensive knowledge / technical expertise / qualified professional / etc.
• Linux Server OS Support, Active Directory Server Application Management,
• Vast support of LAN/Wireless Network Installation, Implementation Configuration and Administration. Good support Knowledge of Microsoft Windows 10,8.1, 8,7, NT, XP and Vista, Server 2010, 2008, 2003
• Wide Range of Application Management e.g. BM Fullstep, Microsoft Navision, Acronis, Radmin, Team Viewer, SQL, SQL Database
• Management of area IT staff, IT Equipment's to ensure at least 99% uptime of IT equipment's in the organization and also at their various area.