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  • Posted: May 14, 2018
    Deadline: Not specified
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    Who We Are Venture Garden Group is an Investment Holding Company that incubates, invests in and operates early revenue, technology companies implementing proven I.T. solutions that transform companies and governmental organizations in emerging markets to high performing establishments. With a sector focused approach, our portfolio companies develop aut...
    Read more about this company

     

    Infrastructure Support Trainee

    Position Purpose

    We are looking for an Infrastructure Support Specialist to maintain, upgrade and manage on-premise and cloud-based infrastructure. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our server infrastructure runs smoothly and efficiently. 

    Primary relationships

    • Reports to: HNI Architect
    • Department: Hardware, Network, & Infrastructure

    Working conditions

    • Flexibility & Open working conditions.

    Equal opportunity

    • The role is open to anyone who meets the above criteria regardless of race or nationality

    Principal responsibilities and accountabilities

    We welcome applications from junior to mid-level candidates with the following set of skills and experience:

    • Demonstrate an understanding of Server Operating systems
    • Work with cloud-based technologies and architecture 
    • Demonstrate an understanding of networking administration and concepts  
    • Familiar with Virtualization technology.
    • General knowledge of system administration (Microsoft Windows and Linux)

    Other Qualities:

    • Ability to create and write clear, complete documentation including policies/procedures and diagrams
    • Ability to adhere to a Change Management Process based on the ITIL framework
    • Ability to work independently, as well as collaborate in a team environment.

    Job competencies and capabilities

    Essential Competencies

    • 1-3 years’ experience in a similar role
    • Bachelor of Science in Computer Science, related field or related work experience.
    • MCSA certification preferable.
    • CCNA/CCNP certification preferable.
    • Knowledge of Windows Server and Mac OS X Server products.
    • Knowledge of Exchange and SMTP.
    • Knowledge of directory services, Active Directory and Open Directory.

     Skills

    • Listening and Communication Skills.
    • People/Interpersonal Skills.
    • Organizational Skills.
    • Good time management Skills

    Personal qualities

    • Calm and patient; not easily angered.
    • Highly organized and efficient; able to multi-task effectively and prioritize work based on the minimal direction and multiple competing priorities
    • Can-do approach
    • Discreet and respects confidentiality
    • Integrity and high personal ethical standards

    Method of Application

    Applicants should send CVs to careers@venturegardengroup.com

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