Regional Administration Officer at Stanbic IBTC

Job ID: 29866
Location: Abuja

Job Purpose

• Provide a professional and quality work in respect of general operational administration of the bank.

Key Responsibilities/Accountabilities
Manage the General Office Administration in the Region:

• Organizes and carries out maintenance duties to ensure the general upkeep and maintenance of the Regional Office.
• Supervises and coordinates the Regional Support staff
• Ensure arrangements are made for dealing with emergencies which may occur outside of normal work hours.
• Ensure there is high quality and timely administrative services to ensure the smooth running of operations are delivered across the region.
• Assists in operational manual procedures and ensures that there are adequate systems for monitoring compliance to these
• Ensure that all resources in given space (financial and material) allocated are managed and accounted for.
• Resolve other processes such as signage, CCTV and security, etc
• Ensure routine inspection of the Regional Office’s premises and operations
• Ensure the Head office receives timely and effective advice on administration related issues, including;
  • Plumbing and Electrical maintenance and repairs
  • Maintenance and repair of window and door furniture and fittings
  • Daily Generator Maintenance and Diesel Supervision etc.
  • Space Management Painting.

Efficient Vendor and Supplier Management:

• Negotiate with contractors/vendors to ensure best value for money.
• Monitor vendors’ activities to ensure that services are provided within the specified service levels
• Process payment for services quickly and efficiently.
• Ensure effective customer relationship management with colleagues and vendors

Manages Fleet in the Region:

• Arrange official domestic and Inter-city transportation for visitors, which include Pick-up and drop off for certain staff visits and advise other staff on safe transport measures within the state.
• Ensure maximum availability of fleet and plant for operational teams.
• Ensure that Admin drivers receive adequate instruction/supervision and training for them to carry out their duties competently and safely.
• Ensure that accidents/incidents involving team members are reported and investigated
• Supervises mail room officers and couriers
• Maintains and manages store in the location

External & Internal Relationships
Wealth Business and EXCOs; Heads of Departments and BUs:

• Nature of relationship: Provide and receive a service
• Sphere of influence: Limited to their department only
• Description or examples: Maintain close contact with all internal stakeholders within the Wealth sectors

GRES and Procurement BU heads in Stanbic IBTC:

• Nature of relationship: Provide a service to them
• Sphere of influence: Impact the whole Group
• Description or examples: Service rendering in administrative functions in accordance with laid down process

Vendors:

• Nature of relationship: Manage the relationship
• Description or examples: Ensures quality in service delivery

Preferred Qualification and Experience

• First Degree in any Field of Study - Economics, Engineering, Architecture, Management and Accounting etc
• Master Degree  in any Field of Study.
• ISO 2007 Certification, General knowledge of Nigerian pension and banking markets, HSE certification, SAP super user as well as the regulatory and corporate governance frameworks; General Financial/Accounting knowledge.

Experience required:

• Procurement (Supplier Relationship Management):
  • Up to 2 years of Procurement, Sourcing, Supplier Relationship Management experience
• Real Estate Management (Building Project Management and Facility Management):
  • Up to 2 years of Corporate Real Estate, Engineering, Building Project Management, Facility management experience.
• Support Services (Business Support).

Knowledge/Technical Skills/Expertise
Business Administration Skills:

• Competency Description: The ability to coordinate multiple adminstrative activities in to enable the efficient operations of a department.

Data Management:

• Competency Description: The ability to effectively and efficiently manage business related data in an accurate manner, through the application of various technologies Proficiency Level: ADVANCED - Mastered the concept, able to act independently, provides guidance and training to others

Written Communication:

• Competency Description: Ability to express ideas by means of clear and effective writing, in order to support professional communication internally within the Bank and externally.

Office Logistics:

• Competency Description: The ability to plan office space and engage with the relevant functions to make changes to floorplans or equipment. Proficiency Level: BASIC - Applies elementary concepts to develop activities under supervision.