Enterprise Sales Manager at HRLeverage Africa

Our client, an Internet Service Provider

Location: Lekki, Lagos State

Responsibilities

• Achieving high sales targets and goals while motivating account executives to do the same.
• Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning.
• Escalate all clients payment issues to assigned Sales Representatives in a timely manner.
• Improve customer relationship, delivering reliable administrative support and customer service.
• Contacting customers to arrange appointments & resolving any sales related issues with customers.
• Completing the administrative needs of the Sales Department
• Schedule and conclude status meetings with appropriate development resources and customers.
• Maintain complete and accurate customer correspondence data.
• Assist sales team in business acquisitions, planning, retention and management.
• Develop and update client related reports.
• Identify and reports continuing problems in an effort to minimize future negative customer impact.
• Proactively follow up disconnected clients to get their links reconnected and resolve issues.
• Giving sales presentations to high-level executives.
• Managing employer’s client relationships and providing clients with excellent service and support.
• Feeding back all suggestions for improvement and market research to senior staff.
• Ensuring they are aware with all competitive activities within accounts and preventing attrition.
• Client Relationship Management, Retention, Revenue Collection and Account Reconciliation.

Qualifications and Experience

• Educational background such as B.Sc, HND / Master's degree or any other relevant technical qualification.
• Applicable experience or successful track record with 2 to 3 years’ experience.
• Sales in Enterprise Internet Sales such as; Dedicated Internet Bandwidth on Microwave Radio or Fibre Optic, Leased Line Solutions.
• Managed Value added Services sales to Enterprise such as; Cyberoam, VPN, Hosting,

Skills and Competency Applicable:

• Delivering Results and Meeting Customer Expectations
• Ability to recognize, analyze and quantify market trends
• Excellent internal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Achieving Personal Work Goals

Salary
Negotiable depending on the experience.