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  • Sales and Marketing Manager at Lilygate Hotels

  • Posted on: 16 April, 2018 Deadline: 30 April, 2018
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    Lilygate Hotel located in the heart of Lekki Phase 1 is a new luxurious four star hotel with 74 rooms including 6 suites and a full range of facilities.

    Sales and Marketing Manager

     

    Reports To: General Manager/Managing Director

    Position Summary

    • As a Sales manager you are responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel. Also develops strategic action plans for hotels to drive measurable, incremental sales revenue.
    • Identify areas of opportunity in performance and recommend tools and sales training to optimize performance of sales team.
    • Additionally work with individual hotel teams to identify skill development areas and properly deploy sales and marketing resources.

    Duties and Responsibilities

    • Responsible for the relationship management of allocated key accounts and oversees the day to day activities of the sales team
    • Markets hotel and its meeting facilities to corporations, associations, and other organizations as a luxury corporate /meeting venue.
    • Generates revenue to meet or exceed monthly, quarterly & annual budget expectations.
    • Assist is the sales team supervision , working closely with the GM/MD to develop and implement an effective sales action plan to increase revenue & market share
    • Solicits, negotiates, and books new and repeat business through various efforts (outside sales calls & visits, weekly sales report, sales telemarketing, mailings, referrals, property tours, networking, etc.).
    • Ensures prompt and systematic follow up & administrative servicing of all allocated business accounts.
    • Provides sales , online revenue management training to sales & reservations team as appropriate
    • Maintains high visibility in the surrounding community and in the hospitality community.
    • Participate in the development of all marketing and business development hotel campaigns and promotions as the General Manager/Managing Director shall advise, mandate, instructor direct;
    • Participate in developing policies, strategies and marketing action plans to potential corporate and individual clients within Lagos and externally via personal contacts, networking, sales & marketing promotional activities and social media to ensure the achievement of monthly budgeted hotel sales revenue targets , room occupancy and profitability.
    • Assist to develop strategic action plans for hotels to drive measurable, incremental sales revenue.
    • Represent Hotels in various events and exhibition.
    • Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
    • Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
    • Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience- promoting the I Prefer Membership experience
    • Attending all department and hotel meetings as necessary.
    • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
    • Manages and develops relationships with key internal and external stakeholders.
    • Closely following up on all business leads within a 24 hour response time line to clients.
    • Oversees all revenue maximising and online OTA business activities.
    • Identifies and analyses competition, both locally and regionally.
    • Performs other duties as assigned.

    Prerequisites

    • Proven success in a similar role and environment.
    • Empathy towards your customers and colleagues.
    • Pride and attention to detail.
    • Polished personal presentation with Warm, confident and hospitable personality.

    Education:

    • Degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major.

    Experience:

    • 3 to 4 years' experience in the sales and marketing or related professional area.

    Method of Application

    Applicants should send thier CV's to: kehinde.badmus@lilygatelagos.com

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