Front Office Rep at Mathills Services Limited

JOB SUMMARY

we are looking to fill the position of a competent Front Office representative on behalf of our client to oversee the clerical duties at the desk. The candidate will be responsible for greeting and welcoming guest to the office and attending to all forms of inquiry in a polite and professional manner.

Responsibility

• Greeting walk-in customers and other visitors and escorting them to specific destinations
• Attract potential customers by answering product and service questions; suggesting information about other products and services.
• Attend to complains and inquiries
• Ensure daily, weekly and monthly report to be submitted to the manager.
• Convince walk in customers to register for courses offered.
• Perform other administrative support tasks, such as keeping appointment calendars
• Contributing to the security of the office by helping to monitor visitors’ access
• Copying files, and maintaining records and documents
• Monitor office expense and cost
• Ensure the front desk and the environment is tidy and presentable.
• Other tasks assigned

Skills & Requirement

• Proven experience of front desk or any relevant experience
• Minimum degree in OND or any relevant field
• Familiarity with office equipment (e.g. computer, printer, copier)
• Excellent communication and leadership skills
• Excellent organization and multitasking abilities
• Excellent negotiation skills
• Excellent customer service skills
• Working knowledge of Microsoft office
• Teachable and ability to learn on the job at a fast pace
• Problem solving skills and customer service orientation
• Applicant must be proactive and firm in decision making.
• Working days include Monday-Saturday

Monthly salary of N20,000

Applicant MUST be resident in Kaduna state or willing to relocate, interviews will be conducted in Abuja if shortlisted.