Sales Account Manager at FAN MILK plc

Job Purpose

• The Account Manager is responsible for managing the company's relationships with its Agents. He/She is in charge of building long-term relationships with the customers and generally stay with customers for the length of their relationship with the company.
• The goal is to keep the Agents for as long as possible by helping to grow the Agent's business. He/She will also be in charge of creating new business and expand the assigned territories.
• Tasks may involve project management, strategic planning, sales support, product design, service application, logistics, and marketing.

Job Duties

• Generate sales from Agents
• Ensure productivity of Sales Assets deployed to assigned Agents
• Track sales KPIs
• Operates as the point of contact for assigned Agents
• Develops and maintains long-term relationships with Agents
• Makes sure Agents receive requested products and services in a timely fashion
• Communicates Agents needs and demands to the company
• Forecasts and tracks Agent account metrics
• Manage projects within client relationships, working to carry out Agents goals while meeting company goals
• Identifies opportunities to grow business with existing Agents
• Coordinate with staff members working on the same account to ensure consistent service
• Collaborates with sales team to reach prospective Agents
• Service multiple Agents concurrently, often meeting deadlines
• Keep records of Agents transactions

Skills and Qualifications

• B.Sc/HND in related discipline
• 2-3 years experience in account management
• Account Management Experience, Client-Focused Solutions Experience, Project Management Skills.
• Ability to Communicate Agents Needs with Staff, Talent for Influencing Agent Management.
• Ability to Manage Multiple Projects and Relationships Simultaneously, Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time Management Skills