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  • Posted: Mar 13, 2018
    Deadline: Mar 20, 2018
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    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog technology driving economic development, prosperity and self-sufficiency across the continent. Right now, IHS is leading a new telecoms service sector driven by the growth of middle class business an...
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    Technical Audit Expert

    Reports To: Senior Technical Audit Expert

    Summary

    • Manage assigned tasks in the optimization of network services at all IHS installations (Network sites and office buildings) (Process)
    • Provide support to all active vendors to ensure enhanced customer experience/ revenue assurance. (Customer)

    Responsibilities

    • Interdepartmental collaboration - interface with other departments within Technology Group (Customer).
    • Client/ Customer collaboration - interface with Network services departments within assigned customer portfolio. (Customer)
    • Interface with Security team to research technologies for protecting on-site facilities. 
    • Develop medium - and short-range plans and directions for territorial uplift and network performance. (Process)
    • Ensure strict adherence to IHS policies and procedures in all assigned tasks. (Process)
    • Ensure IHS towers are operated and maintained to best industry practice. (Process)
    • Manage 2nd level intervention on major/minor systems faults in the Region. (Process)
    • Develop, implement and maintain an efficient knowledge transfer mechanism to regional operations team. (L&P)
    • Produce and distribute weekly/monthly reports on all audited sites within IHS portfolio. (Process)
    • Ensure continuous improvement of processes and procedures to foster efficiency and power systems optimization. (Process)
    • Ensure optimization of resources in the unit. (Financials)
    • Provide 2nd level intervention for regional field services engineers to perform at the highest level, especially in terms of delivery and meeting target deadlines. (L&P)
    • Co-ordinate activities and monitor site performance. (Process)
    • Identify training needs of field engineers. (L&P)
    • Implement the departmental strategy within assigned region.
    • Resolves subject matter regardless of the fault type. (Financials)
    • Continuously research alternative sources of power, which are cost effective and environmentally friendly. (Financials).

    Education and Experience

    • B.Sc in Electrical/Electronics, Mechanical Engineering or related courses from a reputable institution
    • Project Management courses.
    • Five (5) years’ experience in design, implementation and maintenance/management of power/cooling systems.
    • Three (3) years in engineering administration in a telecommunication environment.
    • Three (3) years’ supervisory experience in active O&M in a telecommunication environment.
    • Three (3) years’ experience in Vendor Management - in a telecommunications environment.

    Skills:

    • Operational systems and applications:
    • MS Environment - Word/MS Excel
    • Communication Skills (Oral & Written)
    • Problem solving abilities.
    • Analytical skills
    • Interpersonal skills

    Method of Application

    Applicants should send their CV's and Cover Letter to: talent@ihstowers.com indicating in the subject the Name and Location of the role

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