Quality Assurance Specialist at Upperlink Limited

Upperlink is picking up speed and looking to expand its Customer Success team by hiring talented and enthusiastic people to join the team.

In the cloud, presentation is definitely king. Our customers expect easy-to-use applications that drive down agent handling times, enhance the user experience and integrate seamlessly with their other systems and tools.

POSITION SUMMARY

• Have a great understanding of the various QA practices including but not limited to (defining testing documents, matrix, and plans).  
• Responsible for working closely with Developers to help fully understand the project in hand.   
• Will have an understanding of testing the requirements vs. testing coding.

MAJOR DUTIES

• Works closely with other team leaders, developers in order to effectively test projects/applications.
• Develop strong documentation that proves the quality of an issue(s) under review.  
• This documentation includes but isn’t limited to testing plans and/or testing matrix.
• Build a deep understanding of the products that will require scrutiny for quality assurance.
• Work closely with the Development team in order to accurately define if requirements are feasible based upon current product structure.  
• Essentially helping the Developers test their own requirements

KNOWLEDGE, SKILLS, QUALIFICATIONS

• Degree in computer Science, Technology or related field.
• 1 + years of progressive experience in computer science or related field of experience, documentation writing experience a plus.
• Project Development - Collaborative development with the other disciplines within information systems (development, business analysts, etc).

Organization and Interpersonal Skills

• Ability to deal with and balance multiple priorities.
• Passion for defining details and constantly looking for flaws within our system/projects in hopes to define a better product.
• Proven ability to communicate information and ideas in spoken or written form for others to understand. 
• Thorough understanding of the software lifecycle and relevant software methodologies used in software development.