Associate - Front Desk at APIN

Job Summary

• To provide administrative support and manage day-to-day running of the office reception area

Job Task

• Receive, direct and manage enquiries from all visitors, implementing partners, and vendors coming to APIN office by routing them to the most appropriate authority.
• Place and screen both internal and external telephone calls and answer enquiries with discretion.
• Track all outgoing official mails to ensure delivery; and dispatch all incoming mails duly documented in the internal movement register.
• Maintain and manage individual files for all stakeholders and as well as retrieving all treated letters.
• Overall manning of the Front Office by working closely with the cleaners and security officers for proper cleanliness and orderliness of the organization’s first point of contact.
• Interfacing with Newspaper vendor for daily supplies of newspapers and magazines for the office; and preparing weekly payment for same.
• Maintain and update phone contacts of all APIN staff and share updated copy every quarter to capture new joiners and exclude those that have exited from the organization.
• Produce electronic copies of documents by scanning, as requested by staff members.
• Assist in the preparation for, and reporting on, training programmes, especially in the design and printing of certificates and tags for training participants.

Qualifications and Experience

• A minimum of 2 years cognate experience with a first degree or HND in any discipline in the Social Sciences or Humanities. Preferably a Male not more than 26 years old.
• Ability to exhibit office management skills through secretarial duties e.g. planning of program meetings, trainings, seminars & lectures for the organization as well general office maintenance and office management tools such as Microsoft office tools, scanner, printers etc