Management Information System (MIS) Officer at Benjamin Michaels Limited (BM)

Job Description

• Provide support and maintenance to existing management information systems (MIS) spreadsheets and databases.
• Generate and distribute management reports in accurate and timely manner [Customers, Business Plan, Itinerary, Sales, Products, Receivables, Returns, Marketing Activities & Reps performance Reports]
• Develops MIS documentation to allow for smooth operations and easy system maintenance.
• Provide recommendations to update current MIS to improve reporting efficiency and consistency.
• Perform data analysis for generating reports on periodic basis.
• Develop MIS system for customer management and internal communication.
• Provide strong reporting and analytical information support to management team for decision making.
• Be flexible and dynamic to generate both periodic and ad hoc reports as needed.
• Analyze business information to identify process improvements, business opportunities for increasing business sales and reducing receivables.
• Participate in cross-functional meetings to resolve recurring customer issues.
• Assist in the maintenance of the social media channels.
• Assist in preparing contents, (videos, articles etc) for posting on social media.
• Use Client Relationship Management (CRM) methodology for intelligent data analytics for accurate sales projections and risk indications.

Level of Education

• Minimum of HND/B.Sc in Accounting, Statistics and Management related disciplines.

Experience:

• Minimum of 3 years MIS, Business Analyst role.

Key Competencies:

• Excellent communication and listening skills.
• Diligence and articulation in information gathering and management.
• Ability to pay attention to details
• High level of initiative and personal ownership
• Excellent interpersonal relationship skills
• Excellent skill in analyzing and evaluating statistical data, including financial information.
• Strong analytical and problem solving skills
• Advanced MS Office knowledge.
• Good numeracy, computing, business skills