Debt Recovery Agent at Finchglow Travels Limited

Job Description

• Keep track of payment status of assigned accounts and identify outstanding debts
• Contact clients with overdue debts and negotiate the best payment arrangement
• Determine a plan of action to recover all outstanding debts while adhering to the company’s debt regulations
• Following up with clients via calls, emails and visits to ensure debt recovery and strict adherence to payment agreement.
• Resolve all questions, queries and discrepancies relating to outstanding debts.
• Builds and maintains close links with all clients, to ensure timely recovery of debt and smooth running of accounts.
• Review and Prepare debt reminder letters, demand letters, settlement letters, agreement policies and other necessary documents for clients with outstanding payments
• Maintain up to date records and contact information of all clients.
• Prepare reconciliation statement of all debt payments, update debt receivables and Prepare debtor ageing analysis
• Meet Monthly debt recovery goals as assigned by the management.
• Present weekly and monthly report of all debt transactions to the management.
• Work closely with sales and finance team to resolve and recover all outstanding payments
• Constantly developing debt recovery strategies that would ensure effective and smooth debt recovery process.

Qualification/ Requirements

• B.Sc/HND in Accounting or any related discipline
• Additional certifications would be an added advantage
• Minimum of 2years relevant experience with exposure on debt recovery
• In-depth knowledge of debt recovery laws and practices
• Excellent negotiation skills with tact and professionalism
• Excellent relationship management and communication skills(written & verbal)
• Proactive with good decision making skills
• Accuracy and attention to details
• Proficiency in the use of Excel and other Microsoft Office Suite.