Monitoring Assistant - G4 at World Food Programme (WFP)

Reference No.: 63381
Location: Maiduguri, Borno

Organizational Context

• This job is found primarily in WFP Field based Offices, and job holders typically report to Programme Policy Officer or Programme Associate. The reporting lines may change depending on the size of the office.
• At this level work is carried out under minimum supervision. Job holders are expected to produce organised and accurate technical work and reports. They may provide guidance on standard practices to other staff and counterparts in their area of work.
• The Field Monitoring Assistants will support the planning/design and directly implement all WFP Nigeria process, output and outcome monitoring activities in WFP accessible LGAs of Borno State including Onsite/distribution monitoring, Beneficiary Outreach Monitoring (BOM), Entitlement Monitoring/Basket monitoring, activity implementation monitoring, retailer/shop monitoring in collaboration with supply chain, delivery monitoring and warehouse monitoring in collaboration with logistics and food security outcome monitoring. 

Job Purpose

• To perform monitoring activities within a specific coverage area and provide reports to support the effective delivery of assistance packages.

Key Accountabilities (not all-inclusive)
Under the general supervision of the Programme Officer-Monitoring and Evaluation and direct supervision of the Programme Associate (Monitoring & Evaluation), the Field Monitoring Assistants will:

• Routine Monitoring (Planning and implementation):
  • Undertake onsite monitoring for at most 5 active FDPs per week that includes basket monitoring, monitors assessment/contextual analysis and partner’s assessment;
  • Interact directly with 12 randomly beneficiaries during beneficiary contact monitoring to collect beneficiary perceptions and proposed areas of improvement about the quality of products/services delivered by WFP/CP.
  • Inspect storage places and points where WFP commodities are received and/or distributed (in conjunction with Logistics;
  • Support the implementation of quarterly food security and nutrition outcome monitoring events
• Reporting-FMA expected to dedicated not less than 2 hours for weekly and monthly reporting:
  • Prepare and submit daily field visit reports as per agreed upon reporting templates recommending corrective actions, in conjunction with partner and WFP programme staff.
  • Support the implementation and maintenance of the M&E ONA process monitoring Platform
  • Ensure the complete and timely submission of process monitoring data.
  • Support the end to end implementation of COMET (including compilation and data entry processes of output data into COMET as and when needed; ring data to the ONA server;
• Follow Up and Feedback (5Ws) -5% FMA expected to commit at least 30 minutes’ hour to following up recommendations and getting feedback from responsible units and beneficiaries Contribute to the compilation and tracking of monitoring issues using the issues tracking sheet;
• Networking and Collaboration (adaptation to social context of work environment):
  • Build useful alliances with respective units, partners, beneficiaries and communities for organization benefits
  • Perform M&E capacity reinforcement visits to government counterparts and Cooperating Partners implementing/co-implementing WFP food assistance activities;
  • Provide guidance to partners, beneficiaries and local communities related to programmatic implementation (i.e. entitlements/rations, targeting & verification procedures, assistance period,  ..) and changes;
  • Perform contextual analysis and triangulate information collected by Third Party Monitors (TPM) to facilitate better understanding and interpretation of monitoring finds;
• Other Duties:
  • Perform any other duties as may be deemed necessary by the supervisor for the overall performance of the M&E unit;

4Ps Core Organisational Capabilities
Purpose:

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People:

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance:

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership:

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Functional Capabilities
Strategic Management:

• Displays basic understanding of WFP’s policies and strategies to perform monitoring and/or evaluation activities and their inter-relationship.

Performance Management:

• Applies knowledge of WFP’s performance management system to manage resources and relationships to undertake monitoring actions or deliver straightforward evaluations of operations, programmes, or processes to WFP monitoring and/or evaluation quality standards.

Qualitative/Quantitative Methodology:

• Understand and applies an appropriate mix of established methods and data collection tools to monitoring, reviews or straightforward evaluations, in line with WFP’s strategic and operational results frameworks (metrics), WFP guidance and technical standards.

Data Analytics and Visualization:

• Collects and summarizes programme data, including information on shipments, distribution site logistics, the status of personas in need, and beneficiaries planned and reached for all programme assistance modalities and activities.

Programme Monitoring and Review:

• Gathers, organizes, and provides data on programme outputs, processes, and outcomes, including distribution plans and the status, quantity, and quality of food and cash distributed and technical assistance provided.

Standard Minimum Qualifications

• Education: Completion of secondary school education. A bachelor’s Degree in Statistics, Social Sciences, Public Health, Economics, Computer Sciences or other field related to Monitoring and Evaluation an added advantage
• Language: Fluency in both oral and written English communication. Fluency in Hausa or Kanuri. Fluency in both a plus.
• Experience: At least 4 years work experience.  Minimum of one-year experience in development/humanitarian programming
• Skills: Proficiency in use of Microsoft Office Applications. MS Word & Excel is a requirement. Experience using ICT (mobile based and web-based desktop software) for data collection

Desired Experiences For Entry Into the Role:

• Has experience analysing programme output and outcome data.
• General knowledge of WFP monitoring and evaluation systems and standards.
• Experience using appreciative inquiry and conflict sensitivity techniques a plus.
• Excellent oral and written communication and interpersonal skills.
• Demonstrates diplomacy, flexibility, and resourcefulness.

Terms and Conditions

• Qualified female candidates are encouraged to apply.
• Only Nigerian national (or residents with valid residence and work permits) are eligible to apply.
• Applications must be submitted online and in English only.