Customer Relationship Manager at Aldelia Limited

Details

• This role is a permanent role and location is based Gombe state.
  The client is looking for someone with below requirements;
• In-depth knowledge of customer service policies and practices
• Proficiency in CRM systems, MS Office applications
• Thinking, analytical, problem solving skills
• Active listening skills and high stress tolerance level
• Strong leadership capabilities
• Good supervisory and people management skills
• Organizing and planning skills
• Negotiation skills
• Strong communication and influencing skills
• Interpersonal skills 
• B.Sc in any Social Science course
• At least 5 years’ experience in customer service management
• At least 2 years leading a Call Center operation