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Arik Air is a wholly-owned Nigerian airline with a commitment to the people of Nigeria to deliver new standards in aviation. We were founded in 2002 as the vision of Sir Arumemi-Ikhide, a leading and well-respected Nigerian businessman who understood that if business was to succeed, there needed to be efficiency and quality of service. He had spent many y...
Job summary
The Call Center Agent will be part of the Call Center team in Lagos
PRIMARY OBJECTIVE
The job done by the call centre agent includes answering of both inbound and outbound calls. Making of outbound calls to customers regarding flight disruptions and new changes. A call centre agent must be proactive in responding and handling to different queries of the customers. Must be passionate and willing to listen, respond and follow up in service delivery. He or she must be fully aware of the company’s policies and procedures of products and services.
Required skills & qualifications
• Applicant must not be more than 27 years of age
• A degree holder or its equivalent from a reputable institution
• Call center experience
• Must be able to speak English (any other international language will be an added advantage)
• Must be computer literate
NOTE: Anybody with medical issues as to the use of head phones should please notify the management before the date of interview.
Interested applicants should click here to apply online.
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