Senior Manager Corporate Sales at Global Profilers

Responsibilities:

Summary
The Senior Manager Corporate Sales will be in charge of increasing company revenue and attaining corporate sales targets. The job holder will be responsible for identifying, negotiating and closing potential business deals with effective pricing. The job holder will lead the process of client acquisition, develop and motivate sales team, develop, drive appropriate metrics to track sales and regularly report performance.

Strategic Insight and Integration

• Work with the Chief Sales and Marketing Officer to develop and implement corporate sales vision, strategies or plan, models and policies.
• Responsible for providing the road map on how to drive sales and revenue for the corporate business
• Maintain up-to-date professional and technical knowledge on current and future technologies and industry trends
• Effective and timely planning of resources – human and material towards achieving set sales and revenue target and budget.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit.
• Technical or Analysis and Problem Solving
• Actively acquire new contacts and nurture existing ones, turning them into long-term relationships
• Ensure that the implementation of the sales plan
• Maintain sales volume, product mix, and selling price by being current with supply and demand, changing trends, economic indicators, and competitors.
• Recommend adjustments in selling prices by monitoring costs, competition, and supply and demand.
• Supports Sales Manager in formulating and developing an effective Sales Plan

Leadership

• Provide overall leadership for the department and represent the interest of the employees in the department.
• Generally, motivates team member and ensure employee engagement
• Responsible for the overall performance of the department.
• Provide coaching and mentoring to help close performance gaps where necessary
• Training and development of sales staff
• Interpersonal, Relationship Management and Collaboration
• Collaborate with the product development team to provide top quality service engagements for larger or strategic customers during the pre-sales process.
• Provide input to costing and realistic pricing of all company product for the corporate customers

Communication

• Share and communicate departmental goals, expectations, performance standards and results with employees
• Provide regular important update to employees
• Seek and provide useful feedback to employees
• Generate and submit periodic report on departmental issues to management for informed decision making

Customer Focus

• Identify customer needs and suggest appropriate service or solution to meet the need
• Provide platforms to receive customers’ feedback
• Ensure prompt resolution of customers’ complaint
• Financial Management
• Develop annual budget for the department
• Ensure optimization of sales budget

Qualification and Experience:

Education and Qualification

• Bachelor's degree in Electronic and Telecoms Engineering
• A Master’s degree in Business Management or Marketing is an advantage
• Minimum of 10 years of relevant work experience
• Network experience in an ISP environment or a systems integration company with specialization in enterprise and service provider routing and switching solutions.
• Affiliation with relevant professional bodies
• Global or local certification (CIM, NIMN)

Skills

• Negotiation Skill
• Consultative Selling
• Digital Marketing
• Presentation
• Business Communication
• Market Research
• Leadership
• Relationship and People Management

KPIs

• Growth in subscriber’s base
• Growth in revenue generation from new subscribers
• Growth in revenue from existing subscribers
• Create high level customer experience and customer satisfaction
• Employee and team development
• Employee Motivation and engagement
• Budget optimization
• Strict compliance to Company’s ISO 9001 Procedures