Head, Value Added Services (VAS) at Terragon Group

Job Description

• Oversee to ensure effectiveness of partnership managements
• Support the development and management of BTL campaigns for SMS and voice-based content products and services
• Develop forecasting of VAS products and technology capacity demand and ensure they are provided to Product functions and related parties
• Translate high-level product concepts to product brief
• Seek out new partnerships with local and international content providers
• Coordinate with related parties to ensure partners (VAS aggregator(s), strategic partners, content partners, media partners) are managed with alignment to defined policy, terms and conditions
• Manage end-to-end UAT activities, in relation to internet and text based content and service
• Handle issues related to VAS products to ensure all inquiries, issues, and complaints are handled according to company's policy and agreements
• Liaising with the technical department for the IT needs of the unit.
• Formulating and executing of BTL marketing strategies to drive sales of mobile content.
• Secondary resource for the marketing of SMS and caller tune properties.
• Manage the overall development of VAS products strategy, plan, and road map that drive VAS products revenue and support VAS products performance for individual and corporate customers.
• Research and analyze new product opportunities / initiatives / innovation and ensure they are aligned with corporate strategy and direction to support the achievement of VAS strategy and plan.
• Managing relationships with 3rd party content providers, clients and Operators.
• Supervising the operations of the Mobile Content Aggregation Unit.
• Transferring of knowledge, and ensuring the low turnover to team members.
• Secondary resource for the sourcing, and uploading of SMS content on the MTN, Airtel and Etisalat Networks.
• Secondary resource for the Managing of CRBT, and other audio content on MTN, Globacom and Etisalat.
• Manage 3rd party content portal to drive revenue

Requirements

• A University Degree in any Social Science, or Business related discipline
• Minimum 5 years’ relevant experience in the Mobile Telecommunications sector
• Mobile Content development and marketing experience
• Excellent Verbal and Written communication skills
• Strong presentation skills and comfortable performing demonstrations
• Ability to multi-task effectively
• Proficient user of various MS packages
• Decisive and intuitive
• A related Post graduate degree/Certification
• Good negotiation/deal closing skills
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work under pressure, strict timelines and no supervision
• Ability to multi-task effectively.
• Basic knowledge in all aspects of mobile and VAS marketing