Business Intelligence Analyst at Rutotech International

Job Description

• The position will be part of the BI team and reports directly to the team lead (Business intelligence).
• Candidate will be responsible for performing customer analytics and publishing insights to make meaningful business decisions.
• The role also involves understanding databases, data warehousing, and setting up data structures, creating regular and customized reports.
• Proactive analysis of data from heterogeneous sources and enabling swift decision making is an integral part of the job.

Key Responsibilities

• Perform data analysis, understand trends and provide insights on customer behavior and business performance to the senior team.
• Develop business forecasts, statistical models, performance scores, business rules in line with customer business direction.
• Monitor and constantly improve the design and content of the Business Intelligence portal.
• Create MIS and dashboards that are simple and intuitive to use.
• Understand the information needs of the users, structure reports and provide detailed analysis.
• Streamlining the process of data flow and data quality to improve data accuracy.
• Provide periodic and ad-hoc reports to facilitate faster decision making.
• Monitor and maintain integration interfaces between the BI solution and critical OLTP services (Revenue/Regulatory impacting)
• Work hand in hand with third-party vendors and team members across other functions to achieve client’s objectives.

Key Capabilities

• Quick learning, excellent analytics, logical, problem solving and numeracy skills.
• Strong knowledge and understanding of Data warehouse, ETL and in the use of some or all of the following tools: Toad, SQL developer, Oracle discoverer desktop/administrator/viewer, OBIEE, workflow builder, Oracle data integrator,
• Strong Knowledge of SQL, PL-SQL and other data manipulation coding languages preferred.
• Experience in working with multiple databases (Oracle, Microsoft SQL server, MySQL, DB2, etc)
• Excellent presentation skills and ability to interpret customer requests
• Strong team player who must be able to work in fast-paced, multi-cultural environment and well informed of ITIL service management processes.

Requirements
Minimum Qualification:

• Bachelor’s degree in a numerate discipline with a strong interest in the field of analytics.

Minimum Experience:

• 3-5 years of Experience in the field of data mining and analytics
• Experience in the field of Telecommunications/Software development is an advantage