Revenue Assurance Analyst at MTN Nigeria

Job Description

• To support revenue assurance function in the business to minimize revenue loss from daily operations and identify revenue leakage
• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative.
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
• Maintain leadership in the ICT/Digital industry by partnering with MTNN’s Partners to improve their processes which in turn will improve the efficiency of MTNN’s operations.
• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, participating in think-tank activities etc.
• Sustain the right organizational culture and behaviors by demonstrating the vital behaviours every time.
• Analyse and report post-paid revenue/collections accurately.
• Develop tools, templates and processes to assist in automation of workflow.
•  Prepare presentation material denoting trending, key indicators and performance that have impact on revenue leakages
• Execute audit queries on live data obtained from network operations and compare with corresponding billing data to ensure consistency.
• Audit the billing system regularly to ensure accuracy of tariff rates; review and analyze billing data, rate plans and billing system table to determine areas of revenue leakage.
• Perform regular audit of the information systems and network operations systems.
• Document, quantify, and develop root cause analysis and suggest resolutions for billing issues identified.

Job Conditions:

• Normal MTNN working conditions
• May be required to work extended hours
• Open plan office.

Experience & Training

• First degree in Computer Science, Mathematics, Statistics or any numerate discipline Possession of a professional certification, e.g. CISA, OCP (Developer) is an advantage  Minimum of 3 years’ experience in an area of specialisation; with experience working with others
• Professional experience in application development tools, including a working knowledge of data mining/analysis using statistical analytic system (SAS), SQL developer, problem solving and reporting/presentation.
• Experience in revenue assurance, system audit, information technology services and business process review is desirable.
• Experience in the telecommunication industry or any of the leading professional services firms is desirable Training: Training on controls, assurance and information systems.

Minimum Qualification  

• BEd, BEng, BSc, BTech or HND