HR Analyst at Human Capacity Development Consultants (HCDC)

 QUALIFICATIONS (MINIMUM)

• Bachelor’s degree in business administration, business management, or related specific field from an accredited institution
• MBA or SECOND DEGREE ADDED ADVANTAGE
• Experience in Call Center Customer Service activities.
• 2-5 years experience in Marketing, Relationship Management, Brand Management.

Develop recruitment materials

• Assist the Line Manager in developing job descriptions.
• Update Client’s organization structure as and when required.
• Develop testing tools for recruitment.
• Design and development case studies for assessment centers
• Assist in conducting Job Analysis
• Draft employment offer letter and contracts for selected candidates.
• Designs recruitment advertisements.

Workforce planning

• Control, maintains and updates manpower plan and prepare related monthly and weekly reports.
• Coordinate local and overseas recruitment campaigns under the supervision of the HR Manager.

Workforce market

• Conduct workforce market research.
• Identify suitable recruitment channel.

Selection process

• Screens applicants for basic compliance with position qualifications, summarizes CVs for easier evaluation by the departmental heads.
• Meets walk-in applicants, collects and assesses CVs.
• Obtains and assess all certificates and testimonials of the candidates.
• Ensure all vacancies are filled with the suitable candidates within the targeted time.
• Interview candidates up to supervisors level and provide feedback to Line Manager.
• Ensure all recruitment policies, procedures and techniques are adhered to and recommend improvements.
• Forwards collected CVs to the concerned departmental heads for evaluation and interviews.
• Conducts new employee orientation and apprises employee of benefit options.
• Types employment contracts, and issues engagement advice.

Recruitment record

• Coordinate manpower planning process and maintain manpower records.
• Establishes and maintains files and records on an ongoing basis. 

Reports

• Generates recruitment related reports.
• Inventory candidates
• Maintains an active and organized data bank of applicants for various positions.
• Client Sourcing and Business Development
• Develop a database of prospective clients
• Send proposal to clients
• Convert pipeline clients to actual
• Send LOE to clients
• Identify opportunities in client organization for cross selling
• Ensure prompt payment of services rendered to client

go to method of application »

 QUALIFICATIONS (MINIMUM)

• Bachelor’s degree in business administration, business management, or related specific field from an accredited institution
• MBA or SECOND DEGREE ADDED ADVANTAGE
• Experience in Call Center Customer Service activities.
• 2-5 years experience in Marketing, Relationship Management, Brand Management.

Develop recruitment materials

• Assist the Line Manager in developing job descriptions.
• Update Client’s organization structure as and when required.
• Develop testing tools for recruitment.
• Design and development case studies for assessment centers
• Assist in conducting Job Analysis
• Draft employment offer letter and contracts for selected candidates.
• Designs recruitment advertisements.

Workforce planning

• Control, maintains and updates manpower plan and prepare related monthly and weekly reports.
• Coordinate local and overseas recruitment campaigns under the supervision of the HR Manager.

Workforce market

• Conduct workforce market research.
• Identify suitable recruitment channel.

Selection process

• Screens applicants for basic compliance with position qualifications, summarizes CVs for easier evaluation by the departmental heads.
• Meets walk-in applicants, collects and assesses CVs.
• Obtains and assess all certificates and testimonials of the candidates.
• Ensure all vacancies are filled with the suitable candidates within the targeted time.
• Interview candidates up to supervisors level and provide feedback to Line Manager.
• Ensure all recruitment policies, procedures and techniques are adhered to and recommend improvements.
• Forwards collected CVs to the concerned departmental heads for evaluation and interviews.
• Conducts new employee orientation and apprises employee of benefit options.
• Types employment contracts, and issues engagement advice.

Recruitment record

• Coordinate manpower planning process and maintain manpower records.
• Establishes and maintains files and records on an ongoing basis. 

Reports

• Generates recruitment related reports.
• Inventory candidates
• Maintains an active and organized data bank of applicants for various positions.
• Client Sourcing and Business Development
• Develop a database of prospective clients
• Send proposal to clients
• Convert pipeline clients to actual
• Send LOE to clients
• Identify opportunities in client organization for cross selling
• Ensure prompt payment of services rendered to client

go to method of application »

 QUALIFICATIONS (MINIMUM)

• Bachelor’s degree in business administration, business management, or related specific field from an accredited institution
• MBA or SECOND DEGREE ADDED ADVANTAGE
• Experience in Call Center Customer Service activities.
• 2-5 years experience in Marketing, Relationship Management, Brand Management.

Develop recruitment materials

• Assist the Line Manager in developing job descriptions.
• Update Client’s organization structure as and when required.
• Develop testing tools for recruitment.
• Design and development case studies for assessment centers
• Assist in conducting Job Analysis
• Draft employment offer letter and contracts for selected candidates.
• Designs recruitment advertisements.

Workforce planning

• Control, maintains and updates manpower plan and prepare related monthly and weekly reports.
• Coordinate local and overseas recruitment campaigns under the supervision of the HR Manager.

Workforce market

• Conduct workforce market research.
• Identify suitable recruitment channel.

Selection process

• Screens applicants for basic compliance with position qualifications, summarizes CVs for easier evaluation by the departmental heads.
• Meets walk-in applicants, collects and assesses CVs.
• Obtains and assess all certificates and testimonials of the candidates.
• Ensure all vacancies are filled with the suitable candidates within the targeted time.
• Interview candidates up to supervisors level and provide feedback to Line Manager.
• Ensure all recruitment policies, procedures and techniques are adhered to and recommend improvements.
• Forwards collected CVs to the concerned departmental heads for evaluation and interviews.
• Conducts new employee orientation and apprises employee of benefit options.
• Types employment contracts, and issues engagement advice.

Recruitment record

• Coordinate manpower planning process and maintain manpower records.
• Establishes and maintains files and records on an ongoing basis. 

Reports

• Generates recruitment related reports.
• Inventory candidates
• Maintains an active and organized data bank of applicants for various positions.
• Client Sourcing and Business Development
• Develop a database of prospective clients
• Send proposal to clients
• Convert pipeline clients to actual
• Send LOE to clients
• Identify opportunities in client organization for cross selling
• Ensure prompt payment of services rendered to client