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Universal Careers is a Human Resource agency founded to help exceptional candidates and international clients who are interested in living and working in the biggest economy in Africa - Nigeria.
Good clients and excellent candidates go hand in hand and the mix of the two is absolutely essential for success, it is all about people.
At Universal Careers ...
JOB DESCRIPTION
The following document outlines your key responsibilities & duties inclusive of the skill set required. The list is not exhaustive. As your career progresses within the Company, we will expect you to grow and develop in your role.
Any major changes in your Job Description will be noted. Your Job Description combined with your KeyPerformance Areas/Indicators will provide you with a robust guide of your expected level of performance.
REPORTS TO - Affiliate Account Manager
PURPOSE OF ROLE
- Affiliate client relationship management.
- Build, sustain and grow relationship.
- Problem solving/ solutions
- Nigerian market (future) and intermittent support to all global affiliate managers
RESPONSIBILTIES
• Recruitment of new affiliates in the Nigerian Market. (20 per month)
o Sign up
o Activation
o Send iframes.
o monitor website content, website traffic and overall development
• Work proactively with new and low performance affiliates to increase new sources of traffic
• Update affiliate database and general housekeeping of affiliate system
• Develop incentive programs to boost loyalty & retention for affiliates
• Compile and distribute the global affiliate statements. (short term, long term to finance)
o Ensure affiliates are paid timeously
• Weekly distribution of newsletter fares to affiliates
• Monthly and quarterly newsletter generation
o Content generation and Images
o Compile
o Distribute
• Weekly reporting of affiliate performance
• Monthly KPI reporting of affiliate performance and expenditures in all markets
• Event organization including workshops, round tables & end of year function
o Concept to execution
• Network and grow affiliates
o visit relevant workshop and events
• Banner and logo hosting (long term hand over to own markets)
o Amend the banner and or email to ensure more personal to affiliate
• Create deep link banners – Jenkins (who allocated in Dev)?
• Testing on iframes
o Currently all markets. Future only ZA
• 1st hand Dev support
o Resolution before dev
o tracking codes, banners, reporting and general data support
• 1st point of contact for API request
o Assessment of affiliate before provided with API
SKILLS /REQUIREMENT
- Excellent command of English language (written and oral)
- Excellent communicator
- Excellent relationship building
- Networker
- Meticulous
- Ability to analyse problems and drive solutions
- Creative thinker
- Independent worker
- Previous experience in Marketing
- Previous experience in the travel and tourism industry to your advantage.
- Microsoft Word & Excel
- Internet
PERSONAL COMPETENCY REQUIREMENTS
- Driven by personal development
- Energetic
- Passionate
- Driven
- Love for the travel industry
- Willing to take the right risk
- Ideas generator
- Meet requirements but continually exceed expectations
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