Payroll Leader, West Africa at GE - General Electric

Job Number: 2785496
Business: GE Global Operations
Business Segment: Global Operations Human Resources

Role Summary/Purpose

• Payroll Leader is responsible for the quality delivery of payroll processes to the GE businesses through an outsource payroll platform.
• The incumbent will have an in-depth knowledge of GE Payroll & Benefits systems, processes and procedures and also of national legislative rules.
• The person will promote “Best in Class” Service while working cross-functionally with internal teams.

Essential Responsibilities

• Advise on difficult and sometimes complex questions/requests from employees, managers and the HR community concerning payments, allowances and tax treatments in a professional, courteous & timely manner
• Review payroll entries and files to ensure they meet the necessary quality & compliance requirements
• Preparation of reporting & associated statistics
• Participate in internal & external payroll audits
• Deal with operational issues and process failures, identifying and implementing appropriate solutions.
• Develop action plan to mitigate operational risks or resolve escalated issues
• Proactively seek customer feedback to identify areas for simplification, standardization and productivity within assigned process.
• Drive process improvement projects and implementation with a focus on customer satisfaction and standardization
• Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes
• Ensure compliance with internal regulations and external legislation
• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE policy requirements
• Develop a strong working relationship with the GE HR community through proactive facilitation & improvement of HR processes, ensuring effective communication and early identification of requirements & any issues
• Support complex global acquisition and disposition processes

Qualifications/Requirements    

• A Bachelors degree in Finance from an accredited university
• 5 - 8 years of experience in reward and benefits
• Core understanding of Payroll & Benefits processes
• Solid experience in Nigerian, and other West African country payrolls, legislated benefits & tax practices
• A valid NYSC discharge or exemption certificate will be required (please indicate completion dates clearly on your resume)
• Must have valid authorization to work full-time without any legal restriction in Nigeria

Desired Characteristics:  

• Strong analytical and clear thinking skills;
• Ability to identify trends and implement process improvements
• Attention to detail and strong planning skills
• Excellent verbal and written communication skills, strong customer focus
• Ability to meet tough deadlines and able to work flexible when required