Operations Manager at Productive People Limited

Responsibilities

• Improve the operational systems, processes and policies in support of company’s mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
• Drive sales team to achieve their targets
• Manage and increase the effectiveness and efficiency of Support Services (Admin & Accounts), through improvements to each function as well as coordination and communication between support and business functions.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Oversee overall financial management, planning, systems and controls.
• Management of all individual budgets in coordination with Director.
• Development of individual program budgets
• Invoicing to funding sources, including calculation of completed units of service.
• Payroll management, including tabulation of accrued employee benefits.
• Disbursement of checks for company expenses.
• Organization of fiscal documents.
• Regular meetings with Director around fiscal planning.
• Supervise and coach support services.

Qualifications

• At least 2-5 years experience in management.
• Strong background and work experience in Finance
• Clear communication and presentation
• Target driven
• Strong proposal writing skills
• Excellent computer skills and proficient in excel, word, outlook, and access
• Excellent communication skills both verbal and written
• Knowledge of government contract management and Knowledge and experience in organizational effectiveness and operations management implementing best practices.
• Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
• Excellent interpersonal skills and a collaborative management style.
• Budgeting and forecasting
• Knowledge of tax and other compliance implications of non-profit status
• Excels at operating in a fast pace, community environment
• Excellent people manager, open to direction and collaborative work style and commitment to get the job done
• Ability to challenge and debate issues of importance to the organization.
• Ability to look at situations from several points of view
• Persuasive with details and facts
• Delegate responsibilities effectively
• High comfort level working in a diverse environment