Account Manager Advisor - SAGE ONE at Sage

Sage One is expanding and requires the services of a Adviser Account Manager. They will be responsible for recruiting new Sage One Advisers as well as assisting existing Sage One advisers on boarding customers and recruiting new customers.

Responsibilities:

• Implementation and execution of the Sage One Adviser programme
• Delivering & presenting Sage One product demonstrations at Adviser events and webinars
• Identify potential opportunities for advisers and assist in executing these to on board new Sage One customers.
• Updating CRM system with all client communications including calls, emails and meetings
• Handling Adviser technical queries and escalations, responding in a timely manner to all advisers’ inquiries received via email, calls and tickets.
• Assist Advisers with customer migration from incumbent system to Sage One
• Compile feedback from Advisers and communicate to the management teams
• Create resources (processes/videos) for frequently asked questions from the Advisers to ensure Adviser experience is world class
• Recruitment of new advisers
• Managing assigned Advisers and ensure that targets are met.
• You may be asked to undertake other tasks which are commensurate to the role and grade

Qualifications:

• Strong Accounting skills and an understanding of processes within an accounting practice
• Training/teaching experience preferable but not necessary
• Experience as an Accountant within an accounting practice preferable.
• Computer literacy and software knowledge, including Microsoft Word, Excel, and PowerPoint
• Strong presentation, communication and people skills
• Ability to work autonomously and demonstrate initiative and planning skills
• Passion and desire to make a difference and contribute as a member of a dynamic team
• Positive, friendly ‘can do’ attitude
• Attention to detail and follow-up
• An interest and intrigue in the emerging online accounting market