Front Desk Officer at Bleuapple Consulting

Details:
We are recruiting for the role of Front Desk Officer. The primary duty of the individual is to act as the first point of service to visitors providing excellent customer service. The individual is responsible for handling front office reception and administration duties, including greeting receiving calls, handling inquiries, managing correspondence.

The individual will be responsible for the following:-

• Meet and greet all individuals warmly that walk into the company ensuring that the company’s Brand is expressed in relations to such
• Receive all mail correspondence for the company and channel appropriately and adequately ensuring that no mail is overlook
• Manage visitors, calls and enquiries directing such to the appropriate channel
• Managing the reception area ambience and ensuring that the office area is neat and attractive
• Provide first level advise on prices to the prospective clients from the price list and further referring clients to the Business Manager
• Escalate all difficult issues to the Business Manager
• Restrict movement of visitors within the office premises
• Handle administrative role with regards to general office management
• Engage in regular stock count and match physical items to recorded items
• Make order of purchases for items upon attainment of re-order level

The must possess the following skills:

• Excellent communicator
• Strong administrative skills
• Abilty to interract with all levels of staff