Sales Administrative Officer at FAN MILK plc

Purpose

• Responsible for providing timely Sales report.

Principal Accountabilities - (IPE Factors: Impact & Innovation)

• Ensure the Preparation and prompt delivery of specified Sales reports for management decision making.
• Ensure proper record keeping and filing of customers documents
• Support Customer Development Representatives, Sales Officers and Regional managers with other ad-hoc administrative sales tasks including (but not limited to):
  • Customer code creation
  • Customer statement of account
  • Customer None-performance letters
  • Customer sales asset deployment/ withdrawal letters
  • Attend to request for Customer files(creation, management and development)

Reporting and Scope - (IPE Factor: Knowledge/teams & breadth/)

• Position reports directly to the National Sales Manager- Outdoor
• The scope of this position is domestic.

Performance Management - (Key Performance Indicators)
Timeliness & Accuracy in reports:

• National sales report
• City and District wise reports
• DC stock overview
• Monthly Customer Performance Report
• Market Visit Itinerary (Performance of Customers on list)
• Channel Performance report
• Proactive Telesales Report.
• New Customer creation report to track increase in Customer database

Critical Qualifications/Skills/Experience - (IPE Factor: Knowledge)
The ideal candidate:

• Proficient in the use of ERP, Microsoft Navision, CRM, Microsoft Office suite – Excel, PowerPoint and Word.
• Showcase good analytical and evaluative skills in tasks.
• Showcase good written and oral communication skills
• Ability to multitask.
• Have good interpersonal skills.
• Have the ability to plan, organize, and structure work.
• Minimum of Bachelor's degree in Statistics, Mathematics, Business Admin., Economics or other related discipline.
• 2 years of related work experience.

Learning and Career Opportunities

• In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas;
• Work as a team member in a large organisation
• In-depth business knowledge of Fan Milk business
• Good (internal and external) communication skills