TELEMARKETER (Job ref: CTM24) at Stresert Services Limited

Job Location: Lagos Island, Lagos.

General Purpose:
Contact businesses and individuals by telephone in order to promote and sell the organization’s services, answer enquires, gather information, and verify customers’ details.

Job Duties:

• Calls prospective customers over the phone and follow up via media like email, social networking platforms, phone, etc.
• Follow up with feedback requiring graphic design of newsletters
• Influences customers to buy services by following a prepared sales talk to give service and product information and price quotations.
• Completes orders by recording names, addresses, and purchases; referring orders for filling.
• Record customer details including reaction to the services offered.
• Secure information by completing data base backups.
• Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
• Influences customers to buy or retain product or service by following a prepared script to give product reference information.
• Document transactions by completing forms and record logs.
• Maintain database by entering, verifying, and backing up data.
• Explain technical product or service information to customers.
• Answer customer questions about the organization’s services.
• Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.

Qualifications & Skills:

• Degree/diploma in Communication, Marketing or other related courses
• Communication Skills
• Persistence
• Time Management
• Telephone Sales/Customer Service skills
• Graphics design knowledge
• Social media expertise/interest