Restoring Family Links (RFL) Field Officer at ICRC - International Committee of the Red Cross

Location: Biu, Borno State

Main Responsibilities:

• Responsible for Restoring Family Links (RFL) activities in the south of Borno state
• Ensures proper treatment and follow up of enquiries following family separation as a result of conflict,
• violence or natural disasters
• Identifies and registers unaccompanied minors (UAM), vulnerable separated children (VSC) and vulnerable
• adults (VA) under direct supervision of RFL delegate NE
• Acts as team leader and coordinates between ICRC and the National Red Cross Society (NRCS) (under the
• supervision of the RFL delegate NE).
• Interacts with beneficiaries visiting or calling the Office and responds to their RFL-related enquiries.
• Drafts the RFL contribution to the Weekly Operational Report.
• Assists in any other Protection activities when and if required.

Required Qualifications:

• University degree in relevant technical field
• 2 years work experience in a similar field
• Excellent command of written and spoken English, Hausa, and Kanuri
• Good computer skills: knowledge in Excel, Word, if possible PowerPoint.
• Good knowledge of Nigerian geography

Personal Attributes:

• Good analytical skills
• Capacity to work within a team
• Good inter-personal skills: ability to deal with people respectfully and showing empathy towards others, very
• good communication skills
• Committed to work and able to work under supervision or independently as required
• Able to work under pressure; flexible and open to extra working hours if necessary
• Capacity to learn and to adapt to new work methods
• Discretion and confidentiality, self-control