Events Center Manager at Workforce Group

Role summary:

Directs and coordinates event staffing, event coordination and facilitates services event facilities by performing the following duties personally or through temporary staff.

Responsibilities

• Promotes a vibrant, unparalleled event experience for the customer.
• Manages, receives and coordinates all bookings and rentals for the Event Center and monitors results thereof.
• Trains and maintains appropriate list of available staff to meet event requirements.
• Directs the advanced planning of event staffing requirements as determined by the existing policies and lessee requirements.
• Assists the finance team with receipts, expenses, funding, budget, records and similar aspects for the facility.
• Increase & grow the utilization of events center.
• Investigates complaints regarding the events center and handles such problems in a professional and satisfactory manner.
• Distributes post event surveys and follows up on issues.
• Target visitors utilizing local services (cost effective ways)
• Performs other duties as assigned by management.

Requirements:

• Bachelor’s Degree or HND in Marketing, Business Administration or other Social Sciences
• 3 - 5 years’ experience in managing an events center.
• Knowledge of marketing and branding concepts.
• Strong knowledge of the industry and / or market activities within the Event Management industry
• Be highly creative, IT-savvy & well experienced in the use of the Internet and Social Media/Blogging as effective marketing & advertising tools.
• Have entrepreneur mindset with sound business acumen.
• Show verifiable track records of performance and target delivery in previous jobs
• Excellent Customer Service skills