Job Vacancies via Workforce Management Centre

Role summary:

Directs and coordinates event staffing, event coordination and facilitates services event facilities by performing the following duties personally or through temporary staff.

Responsibilities

• Promotes a vibrant, unparalleled event experience for the customer.
• Manages, receives and coordinates all bookings and rentals for the Event Center and monitors results thereof.
• Trains and maintains appropriate list of available staff to meet event requirements.
• Directs the advanced planning of event staffing requirements as determined by the existing policies and lessee requirements.
• Assists the finance team with receipts, expenses, funding, budget, records and similar aspects for the facility.
• Increase & grow the utilization of events center.
• Investigates complaints regarding the events center and handles such problems in a professional and satisfactory manner.
• Distributes post event surveys and follows up on issues.
• Target visitors utilizing local services (cost effective ways)
• Performs other duties as assigned by management.

Requirements:

• Bachelor’s Degree or HND in Marketing, Business Administration or other Social Sciences
• 3 - 5 years’ experience in managing an events center.
• Knowledge of marketing and branding concepts.
• Strong knowledge of the industry and / or market activities within the Event Management industry
• Be highly creative, IT-savvy & well experienced in the use of the Internet and Social Media/Blogging as effective marketing & advertising tools.
• Have entrepreneur mindset with sound business acumen.
• Show verifiable track records of performance and target delivery in previous jobs
• Excellent Customer Service skills  

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Job Purpose:

To provide and support a full Security Control Room Operation in a 24 hour response environment – utilising and operating all the systems within the control room, ensuring that all requests for assistance are attended too and that all electronic systems are operating to their optimum.

Responsibilities:

• To operate and respond to all aspects of Control Room Operations.
• To operate, monitor, evaluate and maintain CCTV systems and ensuring visual images are always to necessary standard.
• Manage the dedicated emergency telephones and the telephone system and be aware of emergency response procedures.
• Manage the Access Control Systems and two-way radio communications with Security.
• Monitor the Fire Alarm systems and pass on via radio or telephone any information necessary for the safety and security of the company.
• Report as necessary any incidents to the emergency services.
• Undertake any other duties that are necessary within the Security Control room.
• Report any failures or issues to the Security Manager.

Requirements:

• Hold a University Degree/HND in any discipline.
• Must have a minimum of two years hands-on Control Room experience in the use of CCTV, Access Control System and two-way radio communications.
• An ability to demonstrate a positive and proactive attitude.
• An ability to work as part of a team over a 24/7 rotating roster.
• Strong communication skills.
• Good experience in Microsoft Office applications, word and excel.
• A high level of written and oral communication to undertake routine management reporting, log keeping and reporting of incidents.