Enrollment Officer at LexTorah

Job Description

• Maintaining an Effective Enrollment Process
• Build positive relationships with prospective families and assist in promoting the College.
• Ensure positive relations are fostered with students and parents throughout the application, enrollment, interview and offer process.
• Coordinate the entire student enrollment process from initial contact (likely to be months earlier) through to student commencement.
• Coordinating appropriate enrollment interviews and other interviews/appointments as necessary.
• Management of telephone and walk-in enquiries.
• Accurate, timely processing and acknowledgement of Application for Enrollment forms.
• Provide timely and professional information to prospective families regarding their enrollment status.
• Maintain and update database of enrollments.
• Acknowledge, follow-up and update registration fee and confirming fee payments.
• Coordinate interview times, correspondence and interview sheets.
• Present written reports in relation to future enrollments and projected enrollments.
• Provide demographic information of current and future families to support strategic planning and marketing.
• Follow up all enrollment enquiries.
• Ensure that enrollments are properly finalised and uploaded according to procedural requirements.
• Collate enrollment documentation and establish individual student files.
• Keep records of future students.
• Management of the stock of enrollments literature.

Personal Skills and Attributes

• Ability to demonstrate initiative, drive and a strong sense of professionalism
• Ability to exercise discretion, use initiative and solve problems.
• Ability to maintain confidentiality and monitor the level of disclosure on sensitive issues
• Proven interpersonal and communication skills
• Proven organisational and administrative skills with a strong attention to detail
• Ability to think strategically, analyse multiple sources of information
• Ability to prioritise tasks and evolve processes to increase efficiency
• Proven records management skills.
• Proven highly developed customer service skills.
• Flexibility in working arrangements.
• Proven ability to work cooperatively and collaboratively both autonomously and in an integrated small team environment.
• Proven capacity to manage staff relationships and enhance the synergy between key stakeholders and various departments.
• Demonstrated ability to foster and promote positive personal relationships with all stakeholders.
• Self-directed and highly motivated.

Desirable:

• Demonstrated experience and performance within a school environment
• Demonstrated knowledge of and experience with enrollments and office procedures.
• Sound working knowledge of education systems.
• Project and event management experience.