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  • Posted: Jun 26, 2016
    Deadline: Not specified
  • International SOS provides medical, clinical, and security advice and assistance to organisations with international travellers and/or operations. A privately owned company, it has over 10,000 corporate clients and serves many Fortune Global 100 and Fortune 500 companies. Not to be confused with the similarly-named Scandinavian company SOS International. ...
    Read more about this company


    Operations Manager


    Provide operational management and coordination of support for International SOS medical services activities, consistent with contractual commitments. This will include managing the interface between Human Resources; Logistics, Procurement, Medical, Operations and Alarm Center to support the delivery of site medical services.

    Ensure the delivery of competent and professional operational support through the development of a strong Medical Services Operations team throughout Nigeria.

    Develop International SOS / Client relationships at Medical Services locations. Work with the client to ensure their needs and perceptions are clearly defined and that International SOS is delivering the expected and agreed level of service.

    Ensure that Medical Services are delivered at the optimal quality level.

    Key Responsibilities:

    1. Medical and Clinic Services
    2. Maintain Quality Standards
    3. Human Resources Management
    4. Procurement
    5. Financial Management
    6. Documentation / Communication 

    Required Skills and Knowledge

    • Excellent knowledge of logistics in the Nigerian environment
    • Relationship skills, customer and safety focused
    • High level of proficiency in Word, Excel, PowerPoint and system applications 

    Required Competencies

    • Demonstrate a flexible and available attitude allowing continuous service delivery
    • Natural leadership and proactive attitude in handling and resolving operation matters
    • Positive influence on other team members and stakeholders
    • Ability to demonstrate independent initiative, make sound decisions using effective problem solving techniques
    • Ability to develop and present comprehensive reports
    • Ability to work with minimal supervision
    • Ability to satisfy the clients in providing a good service and in continuously improving 

    Required Work Experience and Qualifications

    • Bachelor’s Degree
    • Five years’ experience in comparable position & challenging environment
    • Required Languages : Fluency in English verbally and in writing 

    Travel / Working Requirements

    • 40% of the time travelling to On/Offshore MedSites in Nigeria. Short term stay on location of assignment may be required from time to time.
    • Mondays to Fridays. Working hours will be in accordance with the local office operating hours. This is a senior position that will require work to be performed over and above these hours from time to time without additional compensation, in cash or in kind, for any such additional hours worked.
    • Must remain contactable 24 hours a day.

    Method of Application

    Interested candidates should apply online on LinkedIn

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at International SOS Back To Home
Average Salary at International SOS
₦ 103K from 2 employees
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