Revenue Assurance Manager at Phillips Consulting

Key Responsibilities

• Contribute to the achievement of the strategic objectives of the sector through performing own responsibilities and coordinating direct reports performance.
• Set the section’s goals and objectives and ensure the cascading of such to the direct reports’ individual goals
• Apply individual items of sector’s policies, procedures and processes and ensure adherence and implementation.
• Ensure the ongoing development of the section’s employees, and guide the activities of direct reports.
• Plan, develop and implement strategy for revenue assurance and development so as to meet agreed organisational performance plans within agreed budgets and timescales
• Establish and maintain appropriate systems for revenue assurance & Business Processes
• Monitor, measure and report on operational issues, opportunities and development plans and achievements within agreed formats and timescales
• Ensure Placement of a clear comprehensive consistent deployment of assurance processes and procedures.
• Continuously assess all commercial operations issues & measure efficiency, Plan & drive improvements
• Ensure of efficiency measurements systems and KPIs for Revenue Assurance and Business Processes.
• Liaise with other functional/departmental managers so as to understand all necessary aspects and needs of development, and to ensure they are fully informed of objectives, purposes and achievements
• Develop SLA agreements between revenue assurance department and other departments.
• Brief and report upper management about revenue and business processes related issues and challenges.
• Conduct frequent field and sights visits to direct assessment of the tenancy.
• Attend senior management meetings.
• Ensure the efficiency of all used applications like NAV, Intigo, Receivables, other applications and any tool is relating with revenue assurance

Key Requirements

• Master’s in Business Management or Finance, CPA, ACCA
• Qualification in Revenue Assurance strongly preferred
• A minimum of Eight (8) years of experience in Revenue Assurance or a related field with at least Three (3) years in a manager role (note, RA is the main challenge, so someone coming from a billing/collection background without RA experience will be dismissed).
• Alternatively senior manager function in a related field might be considered.
• International or experience in a MNC strong plus
• Telecommunication or Audit/Consultancy firm (Big 4) in the field of Assurance strongly preferred
• Contract Management experience strong plus
• Billing invoicing and collections are a plus
• Customer (Relationship) Management is a plus
• Absolutely fluent in English and solid in regards to presentations to Senior and Executive Management